Frequently Asked Questions

Yes, and that was the whole point. Pinky Deal was formulated from the start to disappear into a matcha, not take it over. The vanilla is smooth and slightly sweet in a way that actually makes a good matcha taste better. The chocolate turns a hot matcha into something close to a mocha. In both cases, the matcha is still the star.

We tested obsessively until the first sip felt like a reward, not a compromise. If it had ruined a good matcha, there would be no Pinky Deal.

All of them. Iced coffee, a hot latte, overnight oats, an açaí bowl, chia pudding, protein pancakes — the formula was designed to blend into things you already make and love, not to require a new routine around it.

It stirs in cleanly, doesn't clump in cold liquid, and doesn't leave a chalky or powdery texture. In food, it folds in without changing the consistency or dominating the flavor. Think of it as a quiet upgrade, not an addition you have to make work.

It is plant-based, but Pinky Deal is not a vegan brand, and the protein is not only for vegans. Plant-based was our launch choice because it makes the product accessible to more women, regardless of diet. Whether you eat everything, eat mostly everything, or avoid certain things, there's nothing in here that asks you to be a specific kind of person first.

As always, check the full ingredient list on the product page if you have specific dietary needs or allergies.

The FDA does not approve dietary supplements — that's true across the entire category, not something specific to Pinky Deal. What does matter: our products are manufactured in facilities that comply with FDA regulations and follow Good Manufacturing Practices (GMP). That's the standard that ensures quality and safety in supplement production.

Allergen information varies by product. We strongly recommend reviewing the full ingredient list on each product page before purchasing, especially if you have known allergies or dietary restrictions. When in doubt, consult your healthcare provider before use.

Cool, dry place, away from direct sunlight and moisture. Keep the container sealed tightly after each use. No need to refrigerate unless the packaging specifies otherwise. It's meant to sit on your counter, not hide in a cabinet.

Most protein was built for a different woman — one who tracks macros, lives at the gym, and treats wellness like a job. Pinky Deal was built for the woman who already has a morning she loves and just wants it to do a little more.

The difference isn't just the formula (though the taste and mixability are genuinely something we're proud of). It's the whole starting point. We didn't ask "how do we make a better supplement?" We asked "why don't healthy habits actually stick?" and the answer was never discipline. It was that the habit had to feel good enough to not want to skip.

So the product lives inside your matcha, your oats, your slow morning. Not beside them. That's the deal.

Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or U.S. federal holidays.

Once shipped, estimated delivery times are:

• Standard Shipping (Free): 3–9 business days
• Express Shipping: 2–6 business days

You will receive a tracking email as soon as your order is on its way.

Once your order ships, you will receive a confirmation email with your tracking number and a direct link to follow your package. Please allow up to 24 hours for tracking updates to become active after your shipment confirmation.

If you have not received a tracking email within 5 business days of placing your order, please contact us at support@pinky-deal.com.

We currently ship to the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, or P.O. Boxes at this time. We hope to expand internationally in the future.

Absolutely. Every U.S. order includes complimentary standard shipping, no minimum purchase required.

If you'd like your order to arrive sooner, you can upgrade to Express Shipping during checkout.

Shipping times are estimated and may vary depending on your location and carrier conditions.

If you need to update your shipping address, contact us immediately at support@pinky-deal.com with your order number. We will do our best to make the change before your order enters fulfillment, but we cannot guarantee modifications once processing has begun.

Please double-check your address carefully at checkout. Pinky Deal is not responsible for orders shipped to an incorrectly entered address.

We are sorry to hear that — here is what to do:

Damaged in transit: Contact us within 7 days of delivery at support@pinky-deal.com with your order number, photos of the damaged item and packaging, and a brief description of the issue.

Lost package: If your tracking shows delivered but you have not received your package, please first check around your delivery location and with neighbors, and contact the carrier to open an investigation. If unresolved, reach out to us within 7 days of the marked delivery date at support@pinky-deal.com.

Defective or incorrect product: If your product has a manufacturing defect, misprint, or does not match your order, contact us within 30 days of delivery at support@pinky-deal.com with photos and your order number.

Due to the consumable nature of supplements and wellness products, we do not accept returns or issue refunds on opened or used items. All sales on ingestible products are considered final once opened.

Apparel and non-consumable accessories may be eligible for return if unworn, unwashed, in original condition with tags attached, and returned within 14 days of delivery. Please contact support@pinky-deal.com before sending anything back.

Orders may only be canceled within 12 hours of purchase. After that window, your order may already be in processing or fulfillment and can no longer be modified or canceled.

To request a cancellation, email us immediately at support@pinky-deal.com with your order number.

Yes. At Pinky Deal, our customers always have the opportunity to save on their orders.

First-time customers: Get $5 off your first order with code PINKYDEAL5 at checkout. No minimum purchase necessary.

Returning customers: We reward our community regularly. Keep an eye on your email after your purchase for exclusive offers and ways to earn discounts on future orders.

Discount codes are applied at checkout. Please note:

• Codes cannot be combined with other offers unless stated otherwise;
• Codes are non-transferable and have no cash value;
• Each personal code is intended for individual use only;
• Codes may have expiration dates and can be revoked in cases of misuse.

No, you can check out as a guest without creating an account. However, creating an account allows you to track your orders, save your information for faster checkout, and stay up to date with exclusive offers.

We accept all major payment methods supported by Shopify, including:

• Credit and debit cards (Visa, Mastercard, American Express, Discover);
• Apple Pay and Google Pay;
• Shop Pay.

All transactions are processed securely through Shopify's encrypted payment system.

We're always looking to connect with creators who genuinely live the Pinky Deal world — wellness, soft routines, matcha mornings, the kind of content that feels like an invitation rather than an ad.

Head to our Become a Creator page to apply. Our team reviews every inquiry.

We'd absolutely love to be part of your girls' post-workout ritual ✨ If you'd like to carry Pinky Deal in your café, studio, or wellness space, send us a little note at partners@pinky-deal.com and tell us about your vibe — we'd be so excited to connect.

Have a wellness-loving community you think would adore Pinky Deal? ✨ Apply through our Become a Creator page and tell us about your audience — we'd love to connect.

We'd love to become part of your clients' post-class ritual. Tell us a little about your studio, café, or wellness space at partners@pinky-deal.com — we're always excited to connect with spaces that align with the Pinky Deal lifestyle.

We're here for you. For any questions, concerns, or support needs, please reach out to our team:

• Email: support@pinky-deal.com
• Contact: https://www.pinky-deal.com/pages/contact-us

We typically respond within 1–2 business days.